Use your credit and debit cards to buy from the comfort of your home or anywhere, through our secure payment platform. We receive all debit or credit cards and BANK TRANSFERS.
The delivery time will be ten (10) business days, subject to the availability of the carrier.
- Normal dispatch: it will depend on the country or city of delivery.
- Special dispatch: this is an option for our customers who want their order in the shortest possible delivery time to their country or city of delivery.
- SCHEDULES AND ATTENTION NUMBERS IN OUR JEWELRY STORES:
Gold is your best investment and it is money anywhere in the world, for this reason LA GUACA JOYEROS guarantees the purchase of your jewel at a distinctive price. For the conservation of your jewel, remember that you can access our free cleaning services at any time and in any of our LA GUACA JOYEROS jewelry stores. In accordance with articles 3 and 7 of Law 1480 of 2011, the website and LA GUACA JOYEROS establish a guarantee that covers the purity of the metal for gold jewelry, referring to 18k for gold and a 3-month warranty for manufacturing defects. Gold and silver can lose their shine and/or original shape when in contact with the skin, hard elements or chemicals, so we recommend the following to preserve your jewel: Clean it with a soft cloth before storing it, avoid wearing it when you sleep or when taking a bath, do not apply perfumes on the metal or stones. This guarantee expires immediately if the jewel has been intervened by personnel other than LA GUACA JOYEROS, nor is it valid in the event of:
1. Detachment of pearls or stones, product of blows or aggressive agents; 2. Changes or transformations of the piece by persons outside LA GUACA JOYEROS; 3. Abuse; 4. Scratches or deterioration of the original shape of the jewel due to improper use. Write to us at our ( INFO@LAGUACAJOYEROS.COM ) if you have any questions.
LA GUACA JOYEROS GENERAL RECOMMENDATIONS:
recommends the following recommendations regarding the purchased product
Read the conditions of use and care established by the manufacturer or supplier of the jewel to guarantee its conservation over time.
1) Keep in mind that custom jewelry designs are unchanged.
2) Remember that on our page you will find the specific characteristics of the product, and the information regarding our policies, terms and conditions.